![]() ![]() If you know the person you’re emailing-or anything about them-you can probably hazard a guess about whether they’re the type of person who responds better to more lead-up and personal info or a short, pointed request.įor example, if you’re asking your cousin Fred to send you his professional-caliber photos of last summer’s family reunion, you’ll probably start off slow: Other people read the subject line and click delete (or reply-but only if you’re lucky). Some people exchange pleasantries and personal stories over email before getting down to business. If you use email, choose your words carefully to convey the right tone to go along with the content of your message. That said, it’s also possible to craft your writing in a way that shows you’re a thinking, caring human-but it takes work. ![]() Some conversations should take place in person. If you’re asking for a raise, you can project confidence. If you’re giving bad news, you can show that you’re sympathetic. Talking in person gives you the tools of tone of voice, facial expression, and body language. However, you don’t get that human element that can make all the difference in some difficult interactions. With email, you have plenty of time to think through your message and carefully choose your words. Make sure email is the right medium for the message ![]() But for the big, tough messages you have to send, take some time to think about your recipient and about using email to make your point. When you fire away email after email on a daily basis, you’re probably not thinking too hard about the hopes and dreams of every person you’re writing. It’s a useful tip for strategic communications in general and can come in extra handy when you’re writing an email with an unpleasant message, big request, or general bad news for your recipient. What is AIM, you ask? It’s all about your Audience, Intent, and Message. It even proofreads your text, so your work is extra polished wherever you write. Here’s a tip: Want to make sure your writing shines? Grammarly can check your spelling and save you from grammar and punctuation mistakes. ![]()
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